Shipping policy

Shipping Policy

At Aurae Eleven, we prioritise fast and reliable delivery. All orders are dispatched from the UK.

Processing Time

Orders are processed within 1–2 business days. During peak times (launches, holidays, promotions), processing may take slightly longer.

Shipping Destinations & Timeframes

United Kingdom
• Express Shipping: 1–3 business days
• Standard Shipping: 2–4 business days

(We’ll be expanding to additional regions soon.)

Order Tracking

Once your order has been shipped, you’ll receive a confirmation email with your tracking link so you can follow your delivery in real time.

Address Accuracy

Please ensure your shipping details are correct at checkout. Aurae Eleven is not responsible for delays or undeliverable orders due to incorrect addresses.

Need Help?

For order or delivery enquiries, contact us at orders@auraeeleven.com.